Introduction: Salesforce, the global leader in customer relationship management (CRM) solutions, has once again reaffirmed its dominance in the industry. According to the prestigious International Data Corporation IDC, Salesforce has…

Salesforce, the industry leader in customer relationship management (CRM) software, is always evolving to meet the ever-changing needs of businesses. As each year brings new trends and technologies, the way…

The previous year has been quite difficult with the impact of the global pandemic affecting all fields, including Salesforce. The way companies are carrying out their operations and communications has…