In our previous blog, we established the foundation with basic Salesforce service integration tools. Now, brace yourself as we are going to unlock some cutting-edge technologies with expert strategies that…

In today’s hyper-competitive business landscape, providing an exceptional customer experience is crucial for sustainable success. It is no longer enough to offer a great product or service as the customers…

To survive competition, manufacturing companies need to be innovative and scale their operations. For this, they need to recruit extremely talented employees, install high-quality machinery and equipment, employ additional working…

The present-day business environment is highly inter-connected and the success of a business depends on its various external stakeholders. Companies are realizing that to scale their business, they need to…

Twilio is a US-based cloud communication platform as a Service (CPAAS) company that enables companies to incorporate communication features in their apps. These communication platforms are able to effectively carry…

Marc Benioff has predicted that by the end of the year 2021, Salesforce earnings will increase to $20 billion. The need for service providers, app builders and consultants has increased,…

Salesforce is the most widely known cloud computing platform. Its customer relationship management (CRM) software is an integrated platform. Salesforce works by offering a shared view about its customers to…

The present times are full of uncertainty. It has become more important than ever for businesses to adapt and re-evaluate their strategies and practices. This is especially true for small…

Salesforce Marketing Cloud is a tool used by businesses to manage their customers. It is basically a customer relationship management (CRM) platform that marketers use to develop and manage marketing…

Several activities are included in a sales process like lead generation, lead conversion and creating good relationship with a prospect or actual customer. This entire process is quite challenging. Thus,…