I have been working with Tata Consultancy Services Limited for the past 1.7 Year. I have experience working on the Salesforce lightning Platform in the Retail Domain.
• Have been working on Salesforce Application built on Service Cloud and Community Cloud
• Working in fast-paced Dev-Ops oriented team which delivers Enhancements to production every week
• Have been working in a widely integrated platform with components including Salesforce, SAP, Informatica and webMethods
• Working with Einstein Analytics Dashboards
• Admin related tasks such as User creation, Profile and Role Assignments, Permission sets assignments, creation of Reports and Dashboards are my day-to-day tasks
• Pitched an idea that transformed into a stand-alone project based on Salesforce Service Cloud which resulted in a significant reduction of time required for fetching relevant data
• Familiar with using SAP to access and retrieve data from it
• Effectively interacted with Salesforce and SAP teams regarding software defects and issues.
• Familiar with the Agile way of working and the tools like JIRA to track the workflow
• Have a good understanding of Requirement analysis, design, development, and software testing.
• Working on Automation tool-TOSCA to develop scripts which have resulted in 40% faster work delivery
• Have always taken ownership of team building activities etc.
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